Family Intervention

Background
Since 2004, our foundation has provided family support services. We have observed how many parents, affected by their own childhood trauma, may unintentionally repeat harmful patterns that can lead to child abuse.

Our approach is based on understanding and respect, we aim to strengthen family functioning by bringing together resources from both government and civil society. We accompany families through difficult times, encourage parents to face life’s pressures and parenting challenges with courage, and ensure that children receive the attention and care they deserve. By building protective factors around children and families, we seek to improve parent–child relationships, reduce the risk of child maltreatment, and break the cycle of violence and adversity—so that every child can grow up in a safe and stable home.

What We Do

• Conduct regular home visits and counseling to ensure children’s safety and stability
• Connect families with community resources to strengthen their support networks and restore basic family functioning
• Provide parenting education and information to encourage positive support and enhance parenting skills
• Offer financial or essential supplies to meet children’s daily and educational needs
• Organize diverse family activities, such as parent–child outings, parent support groups, children’s workshops, and camps

Who We Serve
In partnership with the Domestic Violence and Sexual Assault Prevention Centers of New Taipei City, Taichung City, and Kaohsiung City, we provide family-centered services for children and families with active child protection cases.

Trauma-Informed Care Resource Center

Background

Trauma-Informed Care was introduced by American clinical psychologists Maxine Harris and Roger Fallot. This approach emphasizes that healing from trauma is not solely the responsibility of the individual, but a collective effort. All systems and services should adopt a positive and integrated approach to understanding the role and impact of trauma in people’s lives. Instead of asking “what’s wrong with you?”, this perspective encourages us to ask “what happened to you?” to better understand the experiences of trauma survivors.

Recognizing the importance of trauma-informed care, various professional service systems—including workplaces, schools, social services, the justice system, and healthcare—have actively integrated this approach into their service delivery. The Child Welfare League Foundation established the Trauma-Informed Care Resource Center to provide resources, deliver training, and promote awareness of trauma-informed care. Our goal is to extend this approach into families, schools, and communities, fostering greater understanding and support for those affected by trauma.

What We Do

• Provide training courses on trauma-informed care
• Promote public awareness and education on trauma-informed care principles

Who We Serve

• The general public
• Helping professionals

Trauma and Resilience Hotline

Background

Over the past three decades, we have gained a deep understanding of the importance of secure attachment relationships. We have also witnessed how early childhood experiences shape brain development. Neglect and maltreatment in infancy can cause trauma that has lasting effects on both physical and mental health.

This has been confirmed by the Adverse Childhood Experiences (ACE) study led by American physician Vincent Felitti, which found that about two-thirds of U.S. adolescents under 16 have experienced at least one form of childhood adversity. Such experiences can lead to serious and lifelong consequences, including depression, suicidal thoughts, substance abuse, obesity, aggression, poor academic or work performance, increased reliance on social welfare, and higher healthcare costs.

To effectively prevent and address the far-reaching effects of trauma on individuals, families, and society, CWLF established the Child Trauma and Resilience Center in 2020. Through an interdisciplinary team of medical professionals, mental health practitioners, and social workers, the center provides trauma recovery services for children and their caregivers. In 2021, CWLF further launched the Trauma-Informed Care Resource Center to promote the trauma-informed approach and build a network of resources in collaboration with schools, hospitals, and communities.

What Is the Trauma and Resilience Hotline?

The hotline is staffed by professionals from the Child Trauma and Resilience Center who offer a safe space to talk about the emotional impact of significant life events or trauma. You can call if you, your child, student, or person in your care has experienced any of the following:

• Parental or caregiver divorce, death, or serious illness
• Living with a family member who has depression or another mental illness, or who has attempted suicide
• Witnessing domestic violence
• Experiencing verbal, emotional, physical, or sexual abuse
• Frequent hunger or homelessness
• Living with someone who abuses alcohol or drugs
• Being bullied at school
• Experiencing discrimination based on race, sexual orientation, disability, or other factors

Whether these situations are happening now or if past experiences—such as during the pandemic—have triggered distressing memories, you are welcome to call. We are here to listen and support you. 

What Makes Our Hotline Unique?

• Processing emotional experiences: Offering a safe space to talk through emotions.
• Building emotional regulation skills: Social workers guide callers in recognizing and managing emotions and share techniques for parents to co-regulate with their children.
• Connecting to a resource network: Providing trauma care resources to relevant professionals. 

Who We Serve

• The general public
• Related professionals, such as teachers, social workers, and counselors

Contact Us

☎️ Toll-Free Hotline: +886-800-250585
🌐 Trauma-Informed Care Resource Website